Understanding Referrals

What is Managed Care? - It is a means of providing health care services within a defined network of health care providers who are given the responsibility to manage and provide quality, cost effective health care to their patients. 

In healthcare today, there are often many choices when selecting health care coverage. Among the many managed care plans offering different types of coverage plans are products such as Health Maintenance Organization (HMO), Point of Service (POS), and Preferred Provider Organization (PPO). Understanding all the differences and making the best choice for you and your family can be challenging. 

Recognizing this, Partners in Internal Medicine offers a service of trained representatives to help patients understand the requirements, cost differences and benefits of their specific managed care plan. The Managed Care Representatives serve as a liaison between you, your primary care physician, and your health plan. They assist in simplifying your efforts to meet your managed care needs. 

Services Available

  • Processing of referrals and authorizations for specialty services

  • Education and assistance with benefit interpretation for managed care plans

  • Assistance with general health plan inquiries

  • Explanation of managed care guidelines specific to your health plan

Obtaining Service & Assistance

  • You have access to the Managed Care Representatives by calling the office in which you see your primary care physician.

    Ann Arbor           734-994-7446

    Canton                734-981-3300

  • The telephone service hours are Monday, Tuesday, Thursday, and Friday, 8:00am to 12:00pm, and 1:00pm to 4:50pm, and Wednesday, 9:00am to 12:00pm and 1:00pm to 4:50pm.

Hospital Affiliations